PTS - THE COMPLETE TRAVEL SERVICE. 
Personalised Travel Services offers quality service from all areas of the travel sector. 

Good service and a friendly, efficient voice on the other end of the phone are what our clients have grown to expect, and another good reason why we are recommended from one company to the next.

PTS - SERVICE 
As our name suggests we specialise in personalising all services to each client. As far as we are concerned each and every booking is dealt with as VIP status. Our goal is to build long term relationships with our clients and work along side them to build a company and employee profile database. PTS offers a full range of travel services, many of which the standard agent does not. 

Our full range of services include: 

* World-wide flights with all major airlines 
* 24 hour 7 days a week emergency call facility 
* Specially negotiated world-wide hotel rates personalised to your company 
* Full event management 
* Conference and Incentive planning 
* Team Building 
* Itinerary planning 
* On-line reservations system for in house use 
* Airport Transfers and meet and greet services at all UK airports and many European airports 
* Specially negotiated rates for apartments in Europe (Long and short stay) 
* Theatre Tickets 
* Sports tickets 
* Golf packages 
* Travel policy design 
* Product Launch production planning, scripting and event management 
* Car Hire 
* European rail inclusive of Euro Star and Euro Tunnel 
* Ferry tickets 
* Database of company travel profile 
* Full retail holiday booking service with state of the art travel technology 
* Incentive scheme for bookers & Travelers

HOTEL RESERVATIONS 
Our unique ability to negotiate on behalf of every company sets us apart from the rest. Unlike many travel providers we do not contract one set of rates for PTS and offer them to every company. Each time a new client comes on board we will ensure we understand your companies individual needs and contract to your specific requirements and budgets. We will inform each hotel of your company details, which will be indicated on each and every booking to ensure the travelers are offered any upgrades available. 

Your assigned account handler will build a portfolio of your travel needs together with any special requirement on each employee. 

The reservations team is highly trained to ensure we offer the following facilities: 
* Guaranteed lowest rates 
* Ensure the highest quality of service 
* Venue search 
* Fast and efficient response times 

FLIGHTS 
We are unaffiliated with any one airline and hence will offer you an unbiased option to ensure you are always offered the most economical fares available for your requested class of travel.

CAR HIRE 
We can offer a full range of car services world-wide. Our system will automatically search the most competitive rates available with all reputable hire companies. These services including: 
* Executive & prestige cars 
* Budget cars 


* Mini buses and people carriers 
* Limousines 
* Chauffeur driven 
* Coaches 
We have wholesale rates available all over Europe for coach hire and airport transfers. 

EUROSTAR AND EUROPEAN RAIL NETWORKS 
If your preference is to travel by rail, we have the flexibility on our in-house system to book rail fares all over Europe, including Euro tunnel & Euro star services. 

MEETINGS AND EVENTS 
PTS offer a comprehensive range of services to ensure your event runs efficiently and stress free. We can tailor make any event to your specific requirements either in the UK or overseas. An Events Co-ordinator will be allocated to each piece of business and will assist you throughout the event to ensure every detail is taken care of. They will be part of your team to see the event through from beginning to end. 

We specialise n the following: 
* Product Launches 
* Corporate Hospitality 
* Balls and Gala Dinners 
* Themed Occasions 
* Wedding co-ordinating and planning 
* Team Building/Training 
* Incentives and group travel 
* Sporting Events 
* VIP Tailor Made Events 
* Conference planning 
* Fast and efficient response times

WHOLESALE GROUP LEISURE 
The range for group travel is enormous and ranges from popular European cities to exciting new emerging destinations for the more adventurous travelers. PTS is experienced in handling an extensive range of tours, from global series involving multi-destinations, to one-off leisure groups. We offer a full range of services to ensure you only need to have to make one contact for all of your travel and tourism requirements. 

Wholesale Group Services: 
* One call for all your travel needs 
* Your own dedicated account manager to see your tour through from start to end. 
* Database of over 45,000 hotels in Europe 
* Itinerary planning 
* Personalised service 
* Guaranteed lowest rates available 
* Venue search facility 

Series Tours Some of our most successful operators are major airlines and tour operators around the world bringing group series into all European destinations. Our expertly trained operations staff will ensure that all tours run smoothly to ensure repeat business year after year. 

Our main aim is to provide the most competitive rates, reduce administration costs and help to keep each client on the cutting edge of the travel industry. 

One-off Leisure Groups With one off Leisure groups, you will have a dedicated member of the team to ensure budgets are met with out compromising standards. Full itinerary planning is offered as part of our general service. This service can be offered for groups of 10 passengers or more. 

Special Interest Groups 
Our special Interest Department are trained to research in depth any itinerary imaginable. Some of the special interest tours that we have dealt with in the last year are as follows: 

* Religious & Pilgrim tours 
* Golfing tours 
* Fishing tours 
* Garden tours 
* Educational & language tours 
* Christmas shopping tours 
* Architectural & Historic tours 
* Health and Spa tours 
* All Types or sporting tours 

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